Trauma-informed, judgment-free professional cleaning with a soft touch. Creating calming environments for you to thrive.
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I am willing to work with all incomes to ensure everyone has access to a clean, calming space.
We have subsidized pricing for all our clients on a fixed income. And If cost is ever a barrier, please send me an email—I am always happy to explore options together.
$135.60 (GST included)
Usually every 1-2 weeks for regular maintenance.
Custom quote
Gentle, step-by-step approach for overwhelmed spaces.
$175.15 (GST included)
A gentle reset for homes without regular maintenance. Includes everything in standard clean with extra elbow grease to remove buildup.
$56.60 per hour (GST included)
Seasonal resets or empty home top-to-bottom cleans.
$33.90 per hour
Professional janitorial cleaning for office, retail, and commercial spaces.
$33.90 per hour (GST included)
Specialized heavy-duty care for industrial environments and workshops.
Custom Quote
Clearing out the fine dust after construction.
Custom Support
Gentle, supportive cleaning after major life events.
Custom Rate
Resetting spaces beautifully between guests.
$0 (Enhanced Support)
Extra care when life feels a bit too heavy.
$33.90
An add-on for our Maintenance Clean to support your pets.
$30.00
Support with day-to-day household tasks to take the load off.
Please fill out the form below so I can better understand your needs and the level of clean required.
Simple, gentle ways to keep your home fresh and your mind calm.
A simple mix of white vinegar, water, and a few drops of lavender essential oil makes a wonderful, calming all-purpose cleaner that is safe for most pets.
Sprinkle baking soda on carpets or pet beds, let sit for 15 minutes, and vacuum. It naturally absorbs odors without harsh chemicals.
Snake plants and peace lilies not only look beautiful but naturally purify the air in your home, promoting a healthier breathing environment.
Half a lemon sprinkled with coarse salt makes a highly effective, natural scrubbing tool for sinks and wooden cutting boards, leaving a fresh citrus scent.
Pure liquid castile soap is plant-based and non-toxic. Diluted in water, it provides a safe, gentle, and effective way to clean almost any surface.
Opening windows for just 10-15 minutes a day allows stale air and pollutants to cycle out, instantly refreshing the home environment naturally.
Natural, homemade, and farm-fresh items.
I believe in the barter system! If you have something to trade, I am always open to discussing an exchange.
$30 (4oz)
Deeply nourishing, natural skin care.
$15 (4oz) | $25 (16oz)
Clean-burning, natural ambiance.
$20 (4oz)
Concentrated healing properties.
Food, Clothes & Toys
Supporting our local community together.
Prices Vary
Gentle, natural cleansing.
Keep your home organized and calm with these free, professional cleaning checklists. Click any checklist to view and print!
We are proud to support local, family-owned businesses that care about our community. Click on their logos to visit their websites!
Father's Garage • Family-Owned
All Around Auto is a family-owned garage focused on fair pricing, professionalism, and realistic fixes. Run by the father of Milky's Way's founder, they treat every vehicle with the utmost care, ensuring the Ottawa community receives honest and reliable automotive service.
Visit Website →
Moving Services • Family-Owned
A premier, family-owned moving and logistics company that takes the stress out of transitions. With a strong commitment to the local community, their professional team handles every move with care, efficiency, and personal attention.
Visit Website →"Sam owner of Milky’s Way Cleaning was an absolute pleasure to deal with. Her approach was genuine and on point which made me feel so at ease. She helped me get organized while she cleaned. Shes absolutely amazing. She also helped out my dog while she was there. I will definitely be bringing Sam back to help with all my cleaning needs."
a week ago"Samantha provided high quality service. We were very pleased with how neat and efficient she is."
"Best person yet. We would very much like to have Samantha back!"
"Very pleasant individual that understands and has experience in cleaning. She completed our cleaning very well."
"Samantha did a very thorough job. We were very pleased with the results. Her work was high quality and we'd be happy if she was able to come back regularly."
"Milky's Way transformed my home. The trauma-informed approach made me feel so comfortable having someone in my space. The deep clean was incredible!"
"Not only is my house spotless, but my pets were so well cared for. Having help with the bird cage and the laundry has been a huge weight off my shoulders."
"A truly judgment-free zone. I was overwhelmed with my space, and the compassion and thoroughness I received were beyond words."
We'd love to hear about your experience with Milky's Way!
Hello! I am a Community and Justice Services graduate who cares deeply for the wellbeing of my community. As a mother, I understand firsthand how busy schedules can get in the way of making time for ourselves and our homes. I know that inviting someone into your home is an act of trust and vulnerability, especially when life has been heavy or overwhelming. Because of this, I bring a trauma-informed, non-judgmental approach to every visit—moving at your pace, respecting your boundaries, and creating a safe, calming experience from the moment I step through the door.
With 15 years of hands-on cleaning experience, I truly believe no home is “too far gone,” too big, or too small to deserve care. Whether you need a one-time deep reset, ongoing support, or help getting back on track after a difficult season, I meet you exactly where you are—never with shame, only with compassion and practical help.
I genuinely love animals (I have my own theoretical zoo at home, lol!) and am very comfortable in homes with pets of all kinds. I’m happy to help with day-to-day tasks that make life easier: folding and putting away laundry, cleaning pet terrariums and bird cages, refreshing litter areas, light food prep, and general tidying or organizing those “hot spots” that tend to pile up. If there’s something unique you need support with, I’m always open to discussing it.
My goal is not just to clean your home, but to help you reclaim your space as a place of rest, comfort, and dignity—a home that feels like a sanctuary for your nervous system, your family, and your pets.
The story behind my business starts when I was 14, learning to clean alongside my father. He always went above and beyond to help customers and friends keep their homes clean—never greedy, always helping those in need. Whether they were suffering from addiction or depression, my Dad and I were there to help their spaces feel more calm and welcoming for their mental health.
The name itself, "Milky's Way," holds a deeply special place in my heart. "Milky" began as an inside joke with a dear friend of mine. I eventually coined the term "Milky's Way" because I wanted to change the way things were done—adding an extra level of compassion and understanding to this work. Tragically, my friend passed away in 2020, and thus began the "Milky's Way" legacy in his honor. He believed fiercely in doing the right thing, was unfailingly there for his friends, and possessed a truly massive heart. Carrying this name forward is my way of keeping his spirit, his kindness, and his immense compassion alive in everything we do.
My passion is to do exactly the same. Milky's Way isn't just a cleaning company; it's my soul, my happy place. Cleaning kept me sane for years, kept me out of trouble, and helped me take care of my son on my own. Having a messy, unorganized space wreaks havoc on your mental health—I know, because I struggled silently for years for fear of judgment. Having someone come to your home with a trauma-informed, non-judgmental attitude does wonders.
My future employees and I come with an open heart and a desire to help our community—one house, one child, and one pet at a time.
As a Community & Justice Services graduate, my ultimate vision is to secure grant funding and community support to grow this business the way my dad did—one family at a time:
If you have any questions or just want to say hello, feel free to reach out. I am here to help.